SAP CRM Training Course

Professional SAP CRM Training Institute in Burdwan

SAP ABAP Training

Aspirent is a leading Institute specialized in SAP CRM training courses in Burdwan. SAP Customer Relationship Management (CRM) is a module designed to help businesses manage their interactions with current and potential customers.

It offers tools for sales, marketing, and service management, enabling companies to streamline processes, improve customer satisfaction, and drive growth. SAP CRM supports customer engagement through personalized experiences and provides comprehensive analytics for informed decision-making.

Course Highlights
  • 50+ Hours of Intensive Personalized Hands On Training
  • Live environment access with real-time practice
  • Personalized Mentoring by SME trainers
  • Classroom Training with individualized attention
  • 100% Placement Assistance with 350+ Industry Tie-ups
  • MNC level opportunities in India and Globally

Course Highlights

Training Mode Duration Environment Mentoring Placement
Online/Classroom 50+ Hours Live Environment Access Personalized SME Training 100% Placement Assistance

About SAP CRM Training

SAP CRM training starts with understanding customer relationship fundamentals, then takes you through various CRM components and functionalities. The course covers both functional and technical aspects, including Web UI development, BOL programming, and enhancement techniques. All concepts are demonstrated and practiced ensuring you get the Best SAP CRM Training with hands-on experience.

Details Course Concepts

  • SAP Overview & SAP Modules
  • Data Dictionary & Programs
  • Function Modules
  • ABAP Objects (Classes & Methods)
  • Transaction Codes & Message Class
  • CRM Basic components & Architecture
  • Business Partner Master data
  • Product Master data
  • Base Customization
  • Transaction Processing
  • Activity management
  • Partner Management and profiles
  • Organizational Structure management
  • Action Profiles in CRM
  • CRM Order Processing
  • One Order Concept
  • CRM 1 Order Components and Tables
  • CRM Order Read
  • CRM Order Maintenance
  • EEWB / AET
  • CRM Event Call backs
  • Transaction Launcher
  • Overview of User interface
  • Business Role Concept
  • L Shape Architecture
  • Navigation Area
  • Header Area
  • Work Area
  • Work centre
  • Direct link group
  • Quick links
  • MVC Architecture
  • Business Layer (BOL) / Generic Interaction Layer - GenIL
  • Standard UI Component Enhancements using BSP Component Workbench
  • UI Component Creation using BSP Component Workbench
  • Generic Interaction Layer(GenIL) Overview
  • GenIL Object Model
  • Types of GenIL Objects (Business Objects)
  • GenIL Object Model Tools
  • GenIL Model Browser
  • GenIL BOL Browser
  • BOL (Business Object Layer) Programming Basics
  • Working with BOL Entities/Collection
  • BOL Core Class (CL_CRM_BOL_CORE)
  • Create, Read and Modify entity
  • Remove entity, Sorting of entities
  • Locking entity, Filtering entity
  • Create related entities
  • Reading Related entities
  • Reading CRM Order data Using BOL Program
  • Create/Change/Delete CRM Order data using BOL Program

Course Eligibility

This SAP CRM (Customer Relationship Management) course is suitable for:

  • Graduates in Business Administration, Marketing, IT, or related fields
  • MBA (Marketing/Sales/IT) and Management graduates
  • Professionals from Sales, Marketing, and Customer Service backgrounds
  • Business Development Executives and Managers
  • ERP Users seeking specialization in Customer Relationship Management
  • CRM Analysts and Support Executives
  • IT Professionals who want to switch to SAP CRM domain
  • Consultants from SAP SD (Sales & Distribution) or related modules
  • Call Center/Customer Service professionals looking to upskill
  • Anyone interested in building a career in SAP CRM and ERP systems

Career Opportunities

After completing our SAP CRM course, you can pursue various career opportunities:

  • SAP CRM Functional Consultant
  • SAP CRM Technical Consultant
  • SAP CRM Analyst
  • SAP CRM Support Executive
  • Customer Relationship Manager (with SAP expertise)
  • SAP CRM Developer (Technical/ABAP)
  • CRM Business Process Analyst
  • SAP SD/CRM Integration Specialist
  • CRM Project Manager
  • ERP Customer Experience Specialist
  • SAP CRM Freelance Consultant

SAP CRM professionals are in high demand across industries like IT, consulting, retail, and customer service, with excellent global career growth opportunities!